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Terms of Service

Last updated: January 1, 2025

1. Introduction

Welcome to Sprightly Tours. These Terms of Service ("Terms") govern your use of our website sprightly-tours.com and our e-services for businesses in the United Kingdom. By accessing or using our services, you agree to be bound by these Terms.

2. Acceptance of Terms

By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our services.

3. Description of Services

Sprightly Tours provides e-services for UK businesses, including but not limited to:

  • Business automation solutions
  • Digital consulting services
  • System integration services
  • Cloud migration and management
  • Data analytics and reporting
  • E-commerce platform development

4. Eligibility

Our services are intended for businesses and individuals who are:

  • At least 18 years of age
  • Legally capable of entering into binding contracts
  • Not prohibited from using our services under applicable law
  • Operating legitimate business activities

5. User Accounts and Registration

To access certain features of our services, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account

6. Service Agreements and Contracts

6.1 Project Scope and Specifications

All services will be provided according to agreed specifications outlined in individual project agreements or statements of work. Any changes to project scope must be agreed upon in writing.

6.2 Payment Terms

Payment terms will be specified in individual service agreements. Unless otherwise stated:

  • Invoices are payable within 30 days of receipt
  • Late payments may incur interest charges
  • Work may be suspended for overdue accounts
  • All prices are exclusive of VAT unless stated otherwise

6.3 Project Timelines

We will make reasonable efforts to meet agreed timelines. However, delivery dates are estimates and may be affected by factors beyond our control, including client delays in providing information or approvals.

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content, trademarks, logos, and intellectual property on our website and in our services remain our property or that of our licensors. You may not use, copy, or distribute our intellectual property without written permission.

7.2 Client Intellectual Property

We respect your intellectual property rights. Any proprietary information or materials you provide remain your property, subject to our right to use them for the provision of services as agreed.

7.3 Work Product

Ownership of work products developed during our engagement will be specified in individual service agreements and may vary depending on the nature of the services provided.

8. Confidentiality

We maintain strict confidentiality regarding:

  • All client business information and data
  • Proprietary processes and methodologies
  • Financial and operational details
  • Strategic plans and competitive information

9. Data Protection and Privacy

We are committed to protecting your personal data and privacy in accordance with:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Other applicable UK and EU privacy laws

For detailed information about how we handle your data, please see our Privacy Policy.

10. Limitation of Liability

10.1 Service Limitations

While we strive to provide high-quality services, we cannot guarantee that our services will be uninterrupted, error-free, or meet all specific requirements.

10.2 Limitation of Damages

To the maximum extent permitted by law, our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific services giving rise to the claim.

10.3 Excluded Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

11. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, pandemics, or other force majeure events.

12. Termination

12.1 Termination by Client

You may terminate services at any time with written notice. You remain responsible for payment of all services provided up to the termination date.

12.2 Termination by Us

We may terminate services if:

  • You breach these Terms or service agreements
  • You fail to make required payments
  • We determine that continuing services would be inappropriate

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Dispute Resolution

14.1 Informal Resolution

We encourage resolution of disputes through direct communication. Please contact us at [email protected] to discuss any concerns.

14.2 Mediation

If informal resolution is unsuccessful, disputes may be referred to mediation before pursuing formal legal proceedings.

15. Modifications to Terms

We may update these Terms from time to time. We will notify you of significant changes by posting updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Sprightly Tours regarding the use of our services.

18. Professional Standards

We are committed to maintaining high professional standards in all our business relationships. We adhere to relevant industry best practices and professional codes of conduct.

19. Compliance and Regulatory Requirements

We will comply with all applicable UK laws and regulations in the provision of our services. Clients are responsible for ensuring their use of our services complies with their own regulatory requirements.

20. Third-Party Services

Our services may integrate with or rely upon third-party software, platforms, or services. We are not responsible for the performance, availability, or terms of such third-party services.

21. Warranties and Disclaimers

21.1 Service Warranty

We warrant that our services will be performed with reasonable skill and care in accordance with industry standards.

21.2 Disclaimer

Except as expressly stated, our services are provided "as is" without any warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

22. Contact Information

For questions about these Terms of Service, please contact us:

  • Email: [email protected]
  • Phone: +44(0)3032 720985
  • Address: 1 Thomas Drive, Islamouth KT22 7UE, United Kingdom

These Terms of Service are effective as of January 1, 2025, and were last updated on January 1, 2025.

Sprightly Tours

Professional e-services for UK businesses. Transforming operations through innovative digital solutions.

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Contact Info

Address:
1 Thomas Drive
Islamouth KT22 7UE
United Kingdom

Phone:
+44(0)3032 720985

Email:
[email protected]

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